Gripo Returns Policy and Product Warranty

At Gripo, we're committed to providing high-quality products that meet your expectations. If for any reason you're not satisfied with your Gripo purchase, we're here to help.

Gripo Limited Warranty

Your Gripo product carries a limited warranty against manufacturer's defects. If your Gripo product is found to be defective within the scope of normal and appropriate use, we'll replace it free of charge.

Gripo Satisfaction Guarantee

We're confident you'll love your Gripo product, but if for any reason you're not satisfied, you can return it within 30 days of purchase for a refund or replacement.

Returns and Refunds

To initiate a return or refund, please contact our customer service team at mailto:contact@gshopgripo.com with the following information:

- Name
- Order Number
- Photo of the unused item in its original packaging
- Reason for Return or Exchange

Warranty Claims

Before submitting a warranty claim, please ensure you have:

- Purchased the product from an authorized dealer
- Photos and/or videos of the issue
- A detailed description of the problem

Warranty Request Form

If you need to submit a warranty claim, please use the following form:

First Name
Last Name
Email
Order Number
Describe the issue with your Gripo
Please provide the following photos and/or video:

- Your entire Gripo product (showing the logo) with a handwritten note including your full name and today's date
- The bottom of your Gripo product
- The issue

Our response time is typically 5-7 business days. We appreciate your patience and understanding.

Note: Incomplete submissions may delay or prevent the processing of your warranty claim.